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Grievance officer

Complaints and data requests.

If something went wrong, or you want to use your rights under the Digital Personal Data Protection Act, 2023, write to our grievance officer.

grievance@aioid.in
AIOID (proprietorship), Pune. [Name of the grievance officer and postal address to be added.]

Our promise

We answer on the clock.

Acknowledged
Within 24 hours.
Answered
Within 48 hours.
Resolved
Within 30 days.
Not satisfied?
You can complain to the Data Protection Board of India.
What to include

Help us find you quickly.

  • Your name and the mobile number you use with AIOID
  • What happened, or what you’d like us to do: see, correct or erase data, withdraw consent, or nominate someone
  • A tag code, if it is about a tag
  • Please don’t send medical details or ID documents by email

Many requests are faster in the app: Me → Privacy lets you download your data (ready within 72 hours), change consents and delete your account. Read the privacy notice.