How can we help?

If the person is badly hurt, not breathing or not awake, call 108 now. Then stay with them. The scan page shows what matters for their care. Step-by-step first aid will appear once our medical reviewer has approved each guide; during the beta the 108 operator will guide you.

A one-time code proves a real person is helping, so tags can’t be used to send false alarms. The family gets your number and the location you choose to share, so they can call you back. Your number is erased 30 days after the emergency is closed.

Write to support@aioid.in with the 8-letter code printed under the QR. We can switch the tag off.

AIOID is in a free, invite-only beta with a small group of families in Pune. Join the waitlist and we’ll send you one invite when there is room.

Not yet. Beta families get the app through their invite. It will be in both stores when we launch.

No. We don’t ask for payment details during the beta, and beta families get their cards and stickers free.

Parents and grandparents, your spouse, yourself, children, siblings, in-laws, and people you look after, like a neighbour who lives alone. Each type of person gets sensible defaults; children’s cards are locked to first name only.

Yes. Invite a co-admin (for example your spouse), who can do everything except billing and deleting the family. A caregiver, like a nanny, sees only the care plan and emergency card of the people they look after.

You choose the emergency contacts for each person, in order. People outside the family, like a neighbour, are alerted only after they agree to be a contact.

In the app, scan the tag or type the 8-letter code printed on it, then choose whose it is.

Report it lost in the app. Its scan page stops showing the profile straight away.

Only the fields you switch on, with Call 108 at the top. Phone numbers, address, Aadhaar, insurance numbers and reports are never shown. More about the scan page.

You add him in the app and we send him an invite on WhatsApp in his language. He agrees there — he never installs anything.

He gets a gentle reminder. If there is still no reply, the people you chose are told — someone nearby first if you like. You set the times.

He can type HELP to AIOID on WhatsApp at any time to see what is shared and to stop messages or delete his data.

Reports he forwards are saved to his Locker, encrypted. If the family turns on AI reading, dates and values are pulled out of lab reports and shown next to the lab’s own range. It never diagnoses.

Free for up to 2 people. Family ₹999 a year or ₹99 a month for up to 6. Family Plus ₹1,999 a year or ₹199 a month for up to 12. Prices shown are what you’ll pay. Payments open after the beta. See pricing.

No. The emergency scan page keeps working on the Free plan.

Yes. Me → Privacy → Access log shows every scan, every hospital view and every staff access.

In the app, Me → Privacy → Download your data. It’s ready within 72 hours, usually at once.

Me → Privacy → Delete account. Everything is hidden at once and erased after 7 days; you can undo it until then.